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Job description of a dispatch rider: Delivery & Collection: Transporting items (documents, parcels, products, medications) between locations, ensuring they arrive intact and on schedule. Route Management: Planning the most efficient routes for timely deliveries, often using GPS. Vehicle Maintenance: Performing daily checks, keeping the motorcycle/bicycle clean, reporting fuel usage, and arranging maintenance. Record Keeping: Maintaining delivery logs, obtaining signatures, and recording delivery details. Customer Service: Communicating delivery status, handling cash/payments (if applicable), and representing the company professionally. Safety & Compliance: Adhering to all traffic laws, company safety policies, and procedures for handling sensitive materials.