Customer Care Representative Vacancy at Myafrimall Logistics Limited

OND/HND/B.Sc. in any field. 1–2 years’ customer service or front-desk experience (logistics/retail is an advantage). Good communication and people skills. Basic computer skills (WhatsApp, email, simple Excel/data entry). Must live in or around Sangotedo/Ajah axis and be willing to work fully onsite, including Saturdays.

Attend to customers politely and professionally (walk‑in, phone, WhatsApp). Provide accurate information on prices, services, and delivery timelines. Open shipments, prepare waybills, and ensure correct documentation. Follow up on shipments with operations/warehouse and give timely feedback. Handle basic customer complaints or escalate where necessary. Keep records and daily reports neatly and accurately.