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Posted 23 days ago

Customer Service Representative

Gosub LimitedVerified
Benin City, EdoFull-time

Salary

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Expires Oct 23, 2028

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Job Description

We are seeking an experienced and highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our valued customers. Note: Only applications sent to career@gosub.ng will be reviewed. We encourage you to apply early, as applications will be considered on a first-come, first-served basis. If you do not reside in Benin City, specifically around Sapele Road or GRA and environs do not apply. If you’re a motivated, customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Requirements

Candidate must possess at least a Bachelor’s Degree in a related field. Minimum of 2 years of experience in a similar role. Flexible to work shifts, including days, nights, weekends, and holidays. Must reside in Benin City, specifically around Sapele Road or GRA and environs. Excellent communication and interpersonal skills. Capacity to work under pressure. Strong problem-solving and analytical skills. Proficiency in multitasking and prioritizing in a fast-paced environment. Proficiency in Microsoft Office Suite (especially Excel) and CRM software. Experience in a customer-focused environment. Ability to work independently and in a team setting.
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Responsibilities

Manage incoming customer inquiries via phone, email, and social media channels. Provide product and service information to customers. Respond to customer complaints and resolve issues in a timely and effective manner. Process customer orders. Collaborate with other teams to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify and escalate priority issues to the appropriate department.

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Gosub Limited

Gosub Limited is a software company dedicated to developing innovative products that tackle everyday challenges. We are currently promoting gosub.ng, a web application that provides telecommunication products and services to individuals and corporate customers across Nigeria. Through gosub.ng, users can easily purchase data plans or airtime, transfer or convert airtime to cash, and process bill payments. We are passionate about delivering technological solutions to address the challenges faced by Nigerians.

Telecom
Benin City, Edo
View Company Profile

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Careerworkflux

Nigeria's most transparent job platform. Find jobs with real salaries and track your applications.

For Job Seekers

  • Browse Jobs
  • Companies
  • Salary Insights
  • Job Alerts
  • My Dashboard

For Employers

  • Post a Job
  • Manage Jobs
  • Company Profile

Company

  • Home
  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service
  • Recruitment Hubs

© 2026 Careerworkflux. All rights reserved.

Lagos JobsAbuja JobsRemote JobsNDLEA Recruitment