Front Manager / Front Desk Lead

Minimum of 2 years’ experience in salon, retail, or hospitality operations Strong cash handling and reconciliation skills Stock control experience Excellent communication skills Basic Excel or Google Sheets knowledge Experience using inventory tools (e.g. BoxHero) Supervisory experience Female only.

Manage front desk operations and deliver a professional client experience. Handle bookings, confirmations, reminders, walk-ins, and enforce booking policies. Receive deposits and payments, issue receipts, and reconcile daily sales. Manage client flow, resolve complaints, and ensure rebooking where possible. Monitor stock levels, receive deliveries, and report shortages or variances. Maintain store standards, merchandising, and loss-prevention controls. Prepare and send accurate end-of-day reports on sales, bookings, and stock.